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Notice regarding documents and documentation

In no event shall MYOB Australia Pty Ltd be liable for any special, indirect, or consequential damages whatsoever resulting from the loss of use, data, or profits, whether in action of contract, negligence, or other action, arising out of or in connection with the use of the performance of software, documentation, or information available on this web site.
Some jurisdictions do not allow the exclusion or limitation of implied warranties or of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. In the event that any of the above limitations or exclusions are held to be unenforceable, MYOB Australia Pty Ltd's total liability shall not exceed the amount of the fee you have paid.
The documents published on this web site could include technical inaccuracies or typographical errors. The information presented on this web site is changed periodically, and MYOB Australia may make improvements and/or changes in the product(s), programs(s), and/or documentation described at any time, without notice.

Notice specific to software available on this web site

Any software downloaded from this web site is governed by the terms of the end user license agreement (EULA), which accompanies or is included with the software. Any reproduction or redistribution of the software not in accordance with the EULA is prohibited by law.
Without limiting the foregoing, reproduction or copying of the software to any other server, site, or location for subsequent reproduction or redistribution is expressly prohibited.

Links to third-party sites

Some links on this web site will let you leave MYOB Australia's site. The linked sites are not under the control of MYOB Australia and MYOB Australia is not responsible for their contents. These links are provided as a convenience, and do not imply an endorsement of the site by MYOB Australia.

Trademarks

MYOB and the MYOB logo are registered trademarks of MYOB Technology Pty Ltd.
Other product and company names mentioned on this Web site might be the trademarks of their respective owners.

MYOB Limited Group Privacy Statement

MYOB values your privacy

MYOB considers the guarding of your privacy as of the utmost importance. This Privacy Policy Statement states our commitment to maintaining your privacy.
The policy says:

  • what personal information we collect
  • why we collect personal information
  • who can access your personal information, and
  • what rights you have in relation to the personal information we hold.
  • This policy statement is issued in accordance with the requirements of New Zealand legislation, and is in accordance with and a part of the international privacy policy of the MYOB Group. View the privacy policy that applies to all of the MYOB Group.

Reasons for collecting information

MYOB only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how MYOB utilises your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.

MYOB and its service providers will only use personal or business information you have supplied in order to:

  • provide better customer service to you and your billers
  • perform authorised financial transactions with you and your associated financial institutions
  • operate our business as it pertains to you
  • keep you informed about MYOB products and services and those of relevant business partners
  • fulfil legal and regulatory obligations.
  • Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.

How we use your information

MYOB uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment, product registration, customer support and for secure access to MYOB websites.

Product promotion

MYOB needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers. (you may, however, notify us at any time that you do not want to receive any marketing communications from MYOB.)

Order fulfilment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). MYOB uses this information to fulfil your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Product registration

MYOB asks you to register each product or service you purchase with relevant personal and business details. Registration ensures that only you and no unauthorised persons receive upgrades and special offers.

Customer support

Registration links your MYOB product and version to your contact details. This allows our support consultants to provide you with quality advice relevant to your particular situation when you call MYOB Customer support. If software or documentation needs to be emailed or posted to you, the consultant has all the information needed to ensure fast service.

MYOB web-site access

Many useful services are currently available at MYOB web sites and more services are being planned. Your information gives you authorised access so that you and only you can update your personal information, access on-line help or perform financial transactions. A specific Web Site privacy policy statement dealing with issues especially relevant to that environment is available. It forms part of this privacy statement.

Our web sites may contain links to other sites belonging to other parties and which are beyond the control of MYOB. Please note that we cannot vouch or be responsible for the privacy practices of non-MYOB sites.

Accountability and legislative compliance

MYOB informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. MYOB will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If MYOB contracts with external service providers to provide service support, MYOB will require them to conform to the MYOB Group privacy policy.

The MYOB Limited Group Privacy Statement has been developed in accordance with relevant local privacy legislation.

Correction of problems

If you have any questions or you believe that MYOB has not adhered to this Privacy Statement, please contact the Privacy Officer. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.

In the event that you need to confirm, update or correct your personal or business information, you can call, fax or mail changes to your personal information to your local MYOB office. We may require proof of your identity before taking action on any such request.

Changes to this Privacy Statement

Any changes to this Privacy Statement that may be made from time to time will be available on the MYOB website. You can also obtain a copy of the current Privacy Statement by either emailing or writing to the Privacy Officer.

Queries or comments

Email: [email protected]

Post:

Privacy Officer,
MYOB NZ Limited,
PO Box 2864,
Christchurch,
New Zealand.

If you are not satisfied with our response to your concern, you can contact the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10094
Wellington
Phone 04 472 2059
Fax 04 472 7516

www.privacy.org.nz

MYOB Sales Advice

Businesses1300 793 427
Accounting Practices1300 555 117
Enterprise1300 555 110