Dropbox has recently updated its platform, including their application programming interface (API).

It will continue to support existing users on the older version of their API until April, but will stop support next month onwards.

These changes will affect MYOB’s AccountEdge mobile application. On our end, we have upgraded AccountEdge to work with the latest supported version of Dropbox.

So, if you’re using AccountEdge or AccountEdge Mobile, you have to update to the latest versions of both software for Dropbox to work and sync properly.

To continue to use AccountEdge with AccountEdge Mobile, you will need to update your device to use AccountEdge Mobile v2.1 and also update the desktop version of AccountEdge to v12.1.

An update is available for all users on the current version of AccountEdge Basic v1, AccountEdge Pro v12 and AccountEdge Network Edition v12. Log in to my.myob  and download your update.

A long-term MYOB partner and former Telstra Business Woman of the Year finalist, Amanda Linton of Freedom Accounting Support has just been announced as the 2012 MYOB Partner of the Year.

The coveted accolade recognises a partner’s outstanding achievements and work as an educator, supporter and advisor of MYOB clients.

CEO Tim Reed presented the award to Ms Linton at the recent MYOB Partner Connection Gala event in Melbourne.

“Amanda and her team demonstrate exceptional qualities as a partner, with a proven track record in business innovation, positive client experience and strong business promotion and sales. We value highly Freedom Accounting Support’s work in helping improve MYOB products and solutions on offer to business owners,” he says.

“Amanda is a well-respected member of our partner community and clearly exhibits the importance of their business offering. She is very deserving of this year’s award.”

Ms Linton says, “In a community of such committed partners, I’m humbled ... Continue reading]]>  

A long-term MYOB partner and former Telstra Business Woman of the Year finalist, Amanda Linton of Freedom Accounting Support has just been announced as the 2012 MYOB Partner of the Year.

The coveted accolade recognises a partner’s outstanding achievements and work as an educator, supporter and advisor of MYOB clients.

CEO Tim Reed presented the award to Ms Linton at the recent MYOB Partner Connection Gala event in Melbourne.

“Amanda and her team demonstrate exceptional qualities as a partner, with a proven track record in business innovation, positive client experience and strong business promotion and sales. We value highly Freedom Accounting Support’s work in helping improve MYOB products and solutions on offer to business owners,” he says.

“Amanda is a well-respected member of our partner community and clearly exhibits the importance of their business offering. She is very deserving of this year’s award.”

Ms Linton says, “In a community of such committed partners, I’m humbled to be recognised by such a prestigious award as Partner of The Year. We’re entering a very exciting time in the ongoing development of MYOB business management solutions. As we continue to make our move into the online access space, I for one am 100 per cent confident that MYOB will continue to be the market leaders for the best accounting solution for bookkeeping providers and SMEs alike.

“My team and I at Freedom Accounting Support are committed to providing the best bookkeeping and accounting solutions for our clients. Most small businesses don’t have the means to have their own accountant on staff or to constantly call their accountant for day to day queries. Freedom exists to build a team of trusted advisors around a business owner and to bridge that gap.

“We’re committed to giving small business a cost-efficient support option for their payroll, bookkeeping and compliance requirements. Having a solid foundation company such as MYOB behind us gives both our team and our clients’ peace of mind that we have a reliable platform from which to deliver those services and that we are here to stay.”

We’re a couple of months into the AccountRight Live Pilot Program – time enough to get a good idea of how AccountRight Live is working in Australian and New Zealand businesses.

And the feedback we’ve received so far? It’s been really positive. The more our pilot participants use AccountRight Live, the more they enjoy the experience – and importantly, the more they recognise the possibilities that working in the cloud can bring. Here’s what some of our participants have been saying:

“The ease of using the program and the […] convenience of being live will save everyone involved time and money not having to visit site. The use for Bookkeeping practices will far exceed the current. Love it!”

“Have so far no problems with the system and love the idea of being able to access at a different computer e.g. laptop.”

“This version of MYOB seems to be quicker than previous ... Continue reading]]>

We’re a couple of months into the AccountRight Live Pilot Program – time enough to get a good idea of how AccountRight Live is working in Australian and New Zealand businesses.

And the feedback we’ve received so far? It’s been really positive. The more our pilot participants use AccountRight Live, the more they enjoy the experience – and importantly, the more they recognise the possibilities that working in the cloud can bring. Here’s what some of our participants have been saying:

Quotes from our surveys

“The ease of using the program and the […] convenience of being live will save everyone involved time and money not having to visit site. The use for Bookkeeping practices will far exceed the current. Love it!”

“Have so far no problems with the system and love the idea of being able to access at a different computer e.g. laptop.”

“This version of MYOB seems to be quicker than previous versions. There are fewer errors. The reports are not timing out and I like the fact that the file is held externally and I do not need to move file from folders to access it when I am on the go.”

“Has a similar feel to previous versions of MYOB so am getting to grips with it quickly but there are a few data entry niggles that need sorting to make it quick & easy to load data. Love the fact that I can be at work or at home & still work on the data!”

“This version is a much faster and smoother program than the pc standalone program. It is exactly the system I have been searching for. I have been using MYOB for over 16 years now and this is the one. Congratulations on a job well done. Once the minor bugs have been sorted, it will be even better, and your support guys are terrific. Thank you.”

How does MYOB use pilot feedback?

Every single piece of feedback we receive from our pilot participants – whether good, bad, or indifferent – is considered, collated, compared, and put to good use. How? Here’s a quick rundown:

Product Development: This is an obvious one. Information we receive about performance and design is collected and discussed weekly (if not daily). While only some of the information is acted on immediately, all of it is catalogued for future reference and action. Many of the ideas and proposed changes are already known; while some are brand new to us. These new ones are sent to both internal and external workgroups, who then make recommendations on what needs to be worked on next.

Public Relations: The PR team keeps a close eye on what people are saying, and feed information back to the executive team. That way senior MYOB management has a snapshot of how our customers are viewing our progress; not just information from our internal teams. PR also takes a snapshot of pilot participant sentiment, to inform press releases and media stories.

Marketing: This is a big one – almost as important as product development. The marketing team’s decisions on how to position AccountRight Live come from a number of sources; however the main two are from quantitative and qualitative research, and from – you guessed it – pilot feedback. Survey responses and forum discussion play a big part in helping the marketing team shape what, where, and how we position, advertise, and describe AccountRight Live.

Technical Support: The tech support team keeps a close eye on survey feedback, as it provides first-person information on any issues with AccountRight Live. Logically, if participants are having problems, other people may experience the same problems. And if they are issues that are inherent with the service, tech support needs to work on ways to make the service work as simply and efficiently as possible.

There are plenty of other divisions and departments that use the feedback: the accountants division, the partner team, our online team… it’s safe to say that if you’re on the AccountRight Live Pilot or thinking about joining it, your information is valuable and important to us!

Fun facts

• Which hour in the day has the highest usage of AccountRight Live? 10am
• Which days have the highest AccountRight Live usage? Friday
• Which transaction type sees the highest volume? Sales

Would you like to join the AccountRight Live Pilot? Register your interest today at myob.com.au/arpilot (Australian users) or myob.co.nz/arpilot (New Zealand users).

Please note – the pilot is not suitable for Premier, Enterprise, AccountEdge, or M-Powered Services users.

A lot of businesses settle for just having an online presence. But it’s not enough to simply be in the race. A recent study at Carleton University in Ottawa revealed that users take less than 50 milliseconds to form an opinion about your website. ‘Their first impressions give way to a ‘halo effect’, so if they think the site looks good, they transfer that assessment to its functionality… we have only milliseconds to persuade customers that sites are trustworthy, efficient, and can do what we want them to do.’

Here’s a checklist of some quick and easy tips to really get your website moving.

1. Firstly, go to the Payroll > Payroll Settings menu option.

2. In Payslip email setup, type in the text you would like to appear in the email when you send the payslip.

Please note the default text provided includes merge fields. This means these fields will prefill automatically with details you have already entered. For example [Employee name] will  prefill with the employee’s name e.g. To Mary Jones, thereby personalising the email sent.

3. Then click ‘Save’ to store your changes.

4. Next,  go to Payroll > Employees

5. Add the required email address to each of your employees. Next time you do a payrun you will now have the option to tick the Email box.  LiveAccounts will automatically email the payslips when you finalise the payrun.

Emailing and printing past payslips

You can also ... Continue reading]]> A recent update to LiveAccounts means you can now easily print and email individual payslips to your employees. We’ve outlined below how easy it is to do.

1. Firstly, go to the Payroll > Payroll Settings menu option.

2. In Payslip email setup, type in the text you would like to appear in the email when you send the payslip.

Please note the default text provided includes merge fields. This means these fields will prefill automatically with details you have already entered. For example [Employee name] will  prefill with the employee’s name e.g. To Mary Jones, thereby personalising the email sent.

3. Then click ‘Save’ to store your changes.

4. Next,  go to Payroll > Employees

5. Add the required email address to each of your employees.
Next time you do a payrun you will now have the option to tick the Email box.  LiveAccounts will automatically email the payslips when you finalise the payrun.

Here’s the perfect way to get a website for your business without the hassle or the cost.

Did you know 75% of Australians look online before purchasing products or services, but only 38% of Australian businesses have a website? A lot of  revenue goes to businesses simply because they can be found online.

Last year, MYOB launched an initiative to help get 50,000 Australian small businesses online, with a  website that is free for the first 12 months*. This was met with unprecedented success with over 34,000 getting on board. But there’s still room for more!

MYOB Atlas, our dynamic website builder, makes it quick and easy for you to get online. It’s easy to use, easy to manage and you can have your own website in around 15 minutes.

What does a free MYOB Atlas website have?

It’s packed with features that are designed to help make doing business online easier: