Friday 24th May

The Pulse

Can a random act of kindness lead to new business?

James Evangelidis Written by
Accountants, Featured Print Page
29
Aug
aud10front_lrg

Recently I met with the head of a mid-tier accounting firm based in Sydney.  A good friend of mine, called me several weeks ago and told me this wonderful story about her client (the head of the accounting firm) and a chance meeting she had one lunch time with Peter – ‘the $10 man’.

The story was so compelling that I wanted to hear it for myself so I caught up with the head of the accounting firm over lunch.  Here is their story:

Around 2.30 one afternoon I left my office to grab something for a late lunch. I went to a sandwich store in a nearby arcade that I occasionally frequent and queued at one of the stores. When it was my turn to be served I placed my order and waited for the sandwich to be made, the lady told me it would be $7. While she was making the sandwich I looked in my purse for money to pay and was shocked to find I had no cash! Remembering that my teenagers had cleaned my purse out that morning, I asked the sandwich lady if they took credit cards and she replied no, they didnt Aarghh what do I do, I asked myself?  The lady suggested I go to an ATM but I knew that was a block away. So much for a quick lunch break I lamented.

Whilst I was wondering what to do, a gentleman to my left who couldnt help but overhear the exchange, opened his wallet and handed me a $10 note. I tried to protest but he insisted it was his pleasure to help. He then paid for his sandwich (being made by another lady), smiled at me and walked away.

I didnt know what to say. Here was a total stranger giving me $10 to pay for my lunch and now hed gone, he didnt even wait for the change! I paid the lady and she was just as surprised as me when I told her I didnt know the man. I asked if she knew him and after conferring with a couple of the others behind the counter, told me his name was Trevor and that he comes regularly to their shop to buy his lunch.

As I walked back to my office I decided that I couldnt let such a good deed go without proper recognition. A few days later I went back to the shop and asked the ladies if they remembered the $10 incident. After a little prompting they did remember they must serve a lot of people during any given week! I asked them to give Trevor an envelope which I passed over the counter. The envelope contained a thank you note, my business card and a $10 note. I thanked the ladies for their time and went back to my office.

A couple of days later I received an email from the $10 Samaritan Peter (not Trevor the ladies in the shop had his name wrong). His email told me of his great surprise to be warmly greeted by the shop staff that day and given my envelope. He thanked me for the $10 and said he was happy to assist a damsel in distress. I replied and offered to take him out for a coffee; the following week we met and chatted about ourselves, life & business.

During our coffee meeting I invited Peter to a breakfast seminar my firm was holding the next week with a guest speaker predicting the outcome of the London Olympic Games for the Australian team.  Peter came to the seminar and the next day, sent me a thank you note saying how much he enjoyed the presentation and meeting people at our firm. Since then weve kept in contact and Ive no doubt that his company (Peter works for a large real estate organisation) will become a client of our firm sometime in the future. All because of me following up on a random act of kindness!

Nothing to add here :)

 

,

Start the discussion

Connect with Facebook

*

* Denote required fields

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

We love to hear what you think, but please note, that by submitting a comment you agree to our comment policy.

Our comments work like a dinner party. Differences of opinion are welcome but keep it respectful or the host will show you the door. If you're rude or abusive, your comment will be deleted. And if you're offensive, you won't be welcome back. We reserve the right to remove any comments that do not comply with our policy. Have fun and thanks for adding to the conversation.

Most Viewed Posts

Hot Topics

Polls

Hello! What do you do?

View Results

Loading ... Loading ...

30 day free trial

More from the Pulse