Have you lost that loving feeling?
When performers have fun, audiences have fun.
The same applies to business.
But what if you’re jack of your trade because it’s killingly familiar, repetitive, onerous or boring?
A Chinese proverb says:
Man with no smile should not open shop.
I’d modify it thus:
Person with no smile should not keep business open.
Lowering the bar
Eleven years ago, my local pub was so amazingly brilliant, I married Fonnie in the front bar.
Alas, last month saw another desultory performance by staff who seem to have had enough of the game.
Flat champagne. Warm beer. Inflexible menu. No inquiry as to our satisfaction with the meal.
They were just going through the motions.
So now we dine down the road.
In the good-old days, our dry cleaner collected and delivered with a leap in his step, a smile on his dial and time to shoot the breeze.
Last week, he turned.
He turned a jacket from pink to grey, turned up days late with it, and turned awfully nasty when we queried him.
Having spent hundreds, maybe thousands of dollars on this bloke, we just couldn’t believe it.
Maybe he was ill.
Maybe his relationship was in ruins.
Maybe he’d just had a really, really, really bad week.
We’ll never know, because he’s burned us for good.
Going, going, gone.
So, when the love is gone, what do you do?
- Keep grinding away till there’s nothing left of you, your clients or your business?
- Try to spice up the relationship with ever more exotic practices?
- Cash in your chips and move on to something new?
In ditching my human resources career, I went for the last. But I had a loving partner to support me until I found a new path.
Not everyone has this luxury.
Do you know clients, suppliers or other people who should definitely pull up stumps?
What one thing told you, beyond any doubt, that they were totally ‘over’ their profession?
You can even tell us
if that person