When it comes to marketing campaigns, making smart decisions is the best way to get a large return on your investment. Make sure you avoid these top marketing mistakes.
Getting into Social Media without anything to say
Everyone knows social media is big, but social media posts must serve a purpose. What are you going to post about? You can’t spend all that time just curating other people’s news and links. Think of social media as an activity that pushes sales ready leads through your business, like a funnel. A good social media strategy must be backed by strong content marketing, which tells stories and nurtures those leads. Content Marketing can be an automated email series, videos, or useful information pieces provided to your target audience.
Creating print brochures
This is a marketing tactic of the past. You have to design them, print them, and put them in people’s hands by expensive postage (or carrier penguin). Repeat. Chances are, if you can get a brochure to customers, they already know who you are. So this method just adds to your cost of sale. Rather, create an incentive for people to go online and register for more information or an exclusive online offering. You can track that behaviour through analytics and customise campaigns to get their attention again with email marketing, all without the cost of print and postage every single cycle.
Not consulting the data for decisions
This area has been the most exciting for me as a marketing consultant. Once upon a time, many of the programs just went into the stratosphere, but they are now highly measurable with online analytics, email marketing platforms, and more. The metrics tell you which programs work and the ones that don’t. Never make a marketing decision based on your gut again. Data never lies.
Not measuring
I am a self-confessed marketing geek, spending hours in the lab crunching the data. I realise though that other people have got better things to do. Plus ‘generic’ print advertising is grossly over priced and usually only caters for a vague call to action. This means you never know the true result of a program. Not so with online marketing. Clever mechanisms for tracking marketing includes Google Analytics, which tracks 1300 numbers that change according to the sources people have landed from. I bet you will slash your marketing budget right now if you choose to only keep the trackable programs.
Not prioritising marketing
I’m totally aware that running a business requires a mountain of work including sales proposals, invoicing, and accommodating clients, suppliers, and staff. All are equally important, so you never seem to get around to marketing, right?
But generating sales leads for your business begins and ends with marketing. The other model relies only on an expensive direct sales force. Oh what I can do with just one BDM wage!

Author
Craig O'Neill
December 5, 2012 at 11:49 am
Describing a printed brochure as a “marketing pitfall” is folly. It may be true in some circumstances, but depending on your target you may be omitting them from your marketing mix at your peril. Sure, it may be hard to get data from, but describing them as a pitfall seems like a blanket generalisation to me. MYOB produce some very helpful product brochures, but maybe they are living in the past.
Author
Aishah Mustapha Blog Content Editor
December 11, 2012 at 11:49 am
Hi Craig,
I think Natalie meant that going online instead of printing brochure may give you more bang for your investment buck. At MYOB, we do still print brochures to cater to a different market, and we are rapidly moving into online marketing to attract a different market.
Thanks for your feedback! Have a good week.
Regards,
Aishah
Author
Robyn
December 18, 2012 at 9:38 am
Oh how I wish “Getting into Social Media without anything to say” was compulsory reading for every business who dips their toe into the social media pond, quickly followed by; “Getting into Social Media without saying anything stupid”.
And check your spelling and grandma – the defference between complimentry and complementry. It only takes one little letter to make you and your business look like maroons.
Author
Alex Makin
December 19, 2012 at 11:47 am
While the premise is correct this post is incredibly simplistic in pitting brochures (offline marketing tools) against online tools.
Offline tools, such as brochures and leaflets, can be measured and while it is not as automated as online analytics, businesses can still gain valuable insights.
Ultimately a business needs to know how best to reach its identified target markets. Once the target market has been identified, then a business can consider the tools, either offline or online, that it should use. Often it is a combination of tools that will generate positive results.
Alex