MYOB 24/7 Support

The 2013 compliance update is due for release in the last week of June 2013.

Click here for EOFY Support >

Get the support you need, when you need it, with MYOB 24/7 Support.

You can phone, use Live Chat, email or access our Support Notes and MYOB Community Forum, anytime. See below for eligibility details.


How can we help you?

For product support - simply enter your serial number or select your product.

 

MYOB software serial number:

Don't know your serial number?

OR

Select your product

 

With MYOB 24/7 Support you can phone us anytime and we’ll be here to help. 1300 555 123

You can chat online with an MYOB team member to resolve your query, anytime.

You can send us a Support Request question and we’ll get back to you by Email, anytime.


Support Notes

You can search our online knowledge base
for answers to common questions.

Community Forum

See what MYOB partners and users
are talking about and ask your own question.


View the End of Financial Year help and support

 

 

Onsite Assistance 

MYOB has a range of Partners who can assist you onsite with your needs.

Training 

MYOB provided training courses and resources for users of MYOB software. 


Eligibility

MYOB 24/7 Support (phone, Live Chat and email) is available to:

  • MYOB Cover Members*
  • LiveAccounts Subscribers
  • Clients on Introductory and Test Drive Support*

* Excludes Live Chat for RetailBasics and RetailManager Clients.

Don’t think you are eligible?

You can access our comprehensive range of Support Notes or ask a question on our Community Forum. We also offer Phone Support at a cost of $59 (off-peak) and $89 per call (peak) between 9AM and 7PM.

If you have a sales related call we are available via phone or Live Chat, anytime.

Important Note - MYOB does not provide tax advice

MYOB is not a registered entity pursuant to the Tax Agent Services Act 2009 (TASA) and therefore cannot provide taxation advice to clients. If you have a query concerning taxation including filing your BAS return or annual tax statements then you should consult with your accountant or other registered tax adviser.