Support

Need help with your MYOB product or service?

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  2. 2.Search Support Notes, Help and Forum

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  3. 3.If you still need help, contact our Support team

Support hours

Product support

General
Monday to Friday
7.30am - 9.30pm AEST
(Support plan customers)
9.00am - 7.00pm AEST
(All other customers)
Retail POS Software
Monday to Wednesday
9am - 7pm AEST
Thursday and Friday
9am - 9pm AEST
Saturday and Sunday
9am - 5pm AEST

Customer Service

Monday to Friday
9am - 5.30pm AEST

LiveAccounts Support

Have a query about MYOB LiveAccounts - MYOB's online accounting solution?

Live Chat*

Chat online with a MYOB Support Representative
Launch Live Chat

 

Monday - Friday
9.00 am - 5.00pm EST
 

Email*

Send us a question by email

Ask a question

* Requires MYOB Support Plan

Phone

Support Plan Customers
Call 1300 555 123*
    or 1300 555 115 (Retail POS)
*Please quote your serial number

All other customers
Call 1300 555 128*
*$59 per call

MYOB Support Plan gives you

  • Access to Technical Support
  • Updates to new versions
  • Extended support hours ...and more!

  • 4.Other resources available...

  • Onsite support 

    MYOB has a range of Partners who can assist you onsite with your needs .

  • Training 

    MYOB training courses are for users of MYOB accounting software and business solutions.

 

 

Important Note - MYOB does not provide Tax Advice

MYOB is not a registered entity pursuant to the Tax Agent Services Act 2009 (TASA) and therefore cannot provide taxation advice to clients. If you have a query concerning taxation including filing your BAS return or annual tax statements then you should consult with your accountant or other registered tax adviser.

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