MYOB Flood Assistance

To everyone in Queensland and other parts of Australia affected by flooding and Cyclone Yasi, we hope that you and your families are safe and well.

Reopening or rebuilding a business can be challenging and you have our full support. 

How we can help…

If you’re an MYOB customer or Professional Partner in Queensland or areas in New South Wales and Victoria and you’ve been affected by the floods or Cyclone Yasi, we encourage you to take advantage of our support:

  • If your MYOB software has been damaged or destroyed, we’ll provide replacement software* at no cost. Please call 1300 555 151 during business hours.
  • If you have an active MYOB support plan (MYOB Cover) – your support plan will be extended by 3 months. Please call 1300 555 151 during business hours.
  • If you’re an MYOB Professional Partner – MYOB will cover your Partner membership for an extra 3 months. Please call 1300 555 117 during business hours.

Please call and take up this offer of assistance by 31st March 2011.

Steps for business recovery

If you need help with business recovery, the following websites have information that may assist you: 

If you have not been affected by flooding, but are at risk, this information, essential steps to protect your business records, may assist in the future.

* This applies to MYOB Just Invoices, BusinessBasics, AccountRight Standard, AccountRight Plus, AccountRight Premier, AccountRight Enterprise, FirstEdge, AccountEdge, AccountEdge Network Edition, RetailBasics, RetailReady, RetailManager, RetailHospitality and RetailEnterprise.