Downloads

• Release Notes (PDF 476KB)
• Support Pack 1 Release Notes (PDF 145KB)
• Download the AccountRight Standard/Plus User Guide

About upgrading

Upgrading is a two‐part process that involves first installing AccountRight Standard or Plus 2011, then upgrading your company file to use with it. When you upgrade your company file, the records and transactions within your file are copied into a format that will work with this version of AccountRight.

How long does it take to upgrade?

We recommend you set aside time outside of your normal business hours to complete the upgrade tasks. Depending on how you currently use your software and on how fast your computer’s performance is, allow an hour or more to complete all the upgrade tasks.

What should I do first?

• Check that your computer can run AccountRight Standard or Plus.
• Back up your company file data in your current software version.
• Know your software serial number (check your purchase confirmation email from us).
• Download the Release Notes (PDF 476KB) .

Click the Help and Support tab above if you need more help.

Important: Update your software regularly

To ensure your AccountRight software always runs as it should, you need to keep it updated with the latest changes. To make this easy, updates are distributed regularly via Software Manager (which is installed with AccountRight). Software Manager can be set to check for updates each time you open your company file. For more information about Software Manager, click the Help & Support tab above.

Download your user guide

• Download the AccountRight Standard/Plus User Guide

Support Notes

Top 5 AccountRight Standard and Plus support notes are:

1. Installing and upgrading to AccountRight Standard or Plus 2011
2. Working with libraries in AccountRight 2011
3. Managing users and their roles in AccountRight 2011
4. Backup and restore company files in AccountRight 2011
5. Working with reports in AccountRight 2011

MYOB Technical Support

MYOB Cover members are entitled to telephone, email and live chat support from MYOB's Technical Support team.

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Send a question via email >

Telephone support: Call 1300 555 123

Support hours are 9.00am - 7.00pm AEST, or 7.30am - 9.30pm AEST if you have an MYOB Cover membership.

MYOB Community Forum

At the MYOB Community Forum, you can get support and answers from MYOB experts and users.

View AccountRight forum >

MYOB Partners

If you need onsite assistance with installation and setup, MYOB Partners can help.

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