Membership criteria
MYOB RetailManager Professionals need to demonstrate that they have the skills and work experience necessary to meet the needs of their clients.
To be eligible for membership of the MYOB RetailManager Professional program, you will need to meet the following criteria:
- A minimum of two MYOB Retail customer reference sites (these will be confirmed during the application process) or two years experience working with MYOB Retail software in a retail store
- A minimum of two business references that you have an ongoing business relationship with (these will be confirmed during the application process)
- A high level of proficiency using MYOB Retail software
- An understanding of the MYOB Retail range of products and services
- A high level of knowledge and experience of the retail industry
- Practical experience installing, supporting and training MYOB Retail software
- A thorough understanding of the Microsoft Windows operating systems - including networking, file management, backup, restoring, email and internet usage.
- A high level of knowledge of Retail Point of Sale hardware
- Knowledge of other applications used with MYOB Retail software, such as Microsoft Excel and Microsoft Word, would also be an advantage.
Please note: MYOB does not provide any specific courses to train individuals to become an MYOB RetailManager Professional. We require you to demonstrate the skills and experience working with MYOB software and other business applications outlined above.
Our training department does run courses that may assist in your product knowledge enhancement. Visit our Training pages for more information.
Application process and costs
Become an MYOB RetailManager Professional in four easy steps:
Step 1: Attend induction course
As an MYOB Certified Consultant you’re invited to attend Day One of the MYOB RetailManager Professional induction course. The induction courses run throughout November in selected capital cities. Further information on the induction process can be found here.
Step 2: Register to sit the online entrance assessment
After you attend the training and induction, book your online assessment.
MYOB will contact you closer to the commencement of the assessment to assist you with booking and to ensure you don’t miss out.
Step 3: Complete the Online Entrance Assessment
Sit the online entrance assessment on a Windows-based computer.
The assessment runs for about 2 weeks. Allow 3 – 4 hours for completion.
Step 4: Take up membership
Once you’ve completed your induction, you’ll be a fully-qualified MYOB
RetailManager Professional. You’ll be able to put your new skills into practice straight away.
For further information, please call 1300 555 117 or email us at RMPpartners@myob.com.au
Your Ongoing Commitment
Membership renewal assessment & payment is necessary retain your qualification in your professional field and continue to provide a high level of service to your clients.
All MYOB RetailManager memberships are ongoing, with an initial 12 month commitment that involves:
- Completion of 20 hours Professional Development
- Ongoing subscription fee - recurring monthly payments of $83.25 (incl. GST)*
- Successfully completing a renewal assessment to remain Certified in November of each year
*The membership fee is subject to change after the first 12 months of membership without notice

